Privacy Policy



Using our website without making a purchase is usually possible without providing information of your personal data. Insofar as we gather personal data on our website (e.g. name, address or email-address), it will, wherever possible, take place on a voluntary basis. These data will not be passed to third parties without your explicit consent.


The protection of your privacy is of utmost importance to us. For this reason, it goes without saying that we strictly adhere to the legal regulations governing data privacy and treat your personal data with the strictest confidence.

Our data privacy and confidentiality practices follow German data privacy laws and are in compliance with the Federal Data Protection Act (German abbr. BDSG) and the Telecommunications Act (German abbr. TMG).

We also offer you additional services, for which we require your approval. If at any time in the future you no longer wish to receive these services, please inform us and we will immediately delete your data.
The additional services are as follows:
- Establishing a customer account so that for future purchases you don’t have to enter your name and address information again. After the initial setup, when visiting our website, simply sign in to your account and your name and address will be automatically loaded into the order form when you wish to make future purchases.
- Subscription to our newsletter. After subscribing to our newsletter, you will be regularly informed about new products via email. You can easily unsubscribe by visiting our website, by clicking on “NEWSLETTER” at the bottom of the page, choosing “Unsubscribe to Newsletter”, entering your email address and by clicking on “SUBMIT” or by calling customer service and letting us know via telephone.

The confidential treatment of your password is also very important to us. Should you have forgotten your password, we will send you a new one via email. You can change the new password according to your wishes by signing in to your account (My Account”).

In the following section you will learn which data we store and the reasons for doing so. Furthermore, you can personally contribute to increasing your data privacy by doing the following:
1. Keep your password secret.
2. Change your password regularly.
Rhinegold Gallery is readily available to answer any additional questions you might have about data privacy. Please contact us at


We use personal data such as your name and address (which we request and require in order to process and dispatch your order), in order to fulfill the contract and we share these to this end with the commissioned service providers, such as shipping companies or our service team. Additionally we offer the storage of your personal data, such as your delivery address, in the password protected "My Account" section of our website so that you don’t have to enter your name and address information again when making future purchases. The order form will be filled in automatically with your name and address information, you will only have to sign in to your account (“My Account”) with your email address and your personal password. If you wish to cancel your account at, please inform us about your decision by email, letter or fax and Rhinegold Gallery will delete your account as fast as possible.


If you don’t yet know what cookies are, please read further down the information "Cookies: What are they?". In order to use our shopping bag, your browser must be set to allow cookies temporarily!

We use cookies for the following purposes:
- To enable you to edit and add orders to your shopping bag during a browsing session.
- To recognize you on return visits and to provide your desired personal settings (e.g. payment and delivery method, country of destination, etc.) in your shopping bag.
- To better customize our website to the needs of our individual customers.
Cookies used on the Rhinegold Gallery website are "session-specific". This means that they do not stay on your computer: When you leave our site, temporary cookies are discarded. The collected information helps us to analyze the patterns and structure of use of our website to continually optimize our website in the context of improving contents and personalization, and simplifying overall usage.

What if you don’t want cookies?
Most browsers accept cookies as a standard feature. In the security settings of your browser you can enable or disable temporary and stored cookies separately. If you disable cookies, certain features of our website may not be available, and some websites may not display properly.

Cookies: What are they?
A "cookie" is a small data file that we transfer to your computer when you browse our website. A cookie can only contain information that we send to your computer – it cannot read your private data. If you accept cookies on our website, we do not have access to your personal information, but by using cookies we can identify your computer.


We protect the transfer of your data with a secure SSL connection.  At the same time we point out that data transfer on the internet (e.g. communication via email) can show security gaps. A total protection of data against the access of third parties is not possible and promising you that would be non-serious. By making use of an SSL connection your data are protected on their way from your computer to our server.

What is SSL?
SSL (Secure Socket Layer) is a security technology that insures that your personal data, including credit card information, your login data and your preferred payment method, are transmitted over the internet encrypted. The encrypted data is only readable by the payment system. The encryption protocol used is SSL 3.0 with an encryption length of 128/256 bit.

Which of your data is transferred with encryption?
- Personal data (address, telephone no., etc.)
- Login data (user ID and password)
- Preferred method of payment
- Credit card and account information

In our web shop, cookies are used to provide smooth functionality of the shopping bag and to elevate your shopping experience. Cookies help to assure that the addressee and pre-selection preferences can be properly assigned. When submitting and emptying the shopping bag, the cookie automatically deletes the data you entered.

This means that we cannot see which user retrieved which data. The following set of data is stored for each retrieval call:
- Name of the file retrieved
- Date and time of the call
- Amount of data transferred
- Send report, whether the call was successful or not
- Description of the web browser used
- Operating system used

The IP address of the computer from which the inquiry was sent is not stored. Therefore personalized user profiles cannot be created. The stored data is only used for the further development of our range of products.

On request you will of course receive information about the data stored about your person or your pseudonym. If you would like to receive this, please send an email to The same applies if you wish to delete or correct your data.

What is the 3D secure procedure?
Does easy credit card payment for online purchases seem too insecure for you, or has it in the past?
Rhinegold Gallery offers Visa and Mastercard customers another improvement of their long established security standard. The so-called 3D Securecode authentication procedure uses a transaction-specific number which can only be generated by your personal Visa or Mastercard in combination with your PIN. Compared to the previous method, this method is enhanced with an additional layer of security. It insures that only you can use your credit card for payment. For further information, please contact your card issuer.


Integrated in the Rhinegold Gallery website are plugins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA), which you will recognize by the Facebook-logo or the “Like-button” on our website.  Under the URL you will find an overview on Facebook-plugins. When you are visiting our website, the plugin establishes a direct connection between your browser and the Facebook server. This way Facebook is informed that you have visited our website. The information includes your IP-address. When you click the Facebook “Like-button” while being logged into your Facebook-account, you can link the contents of our website with your Facebook-profile. This way Facebook can assign your visit on our website to your Facebook account. Please note that we as provider of the website have neither notice of the contents of the transmitted data nor their use by Facebook.
For further information please read the privacy policy of Facebook at
If you do not wish Facebook to assign your visit on our website to your Facebook-account, please log out of your Facebook-account before visiting our website.


Google Analytics
The Rhinegold Gallery website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called "cookies", text files which are stored on your computer and which make it possible to analyze your use of the website. The information which the cookie generates about your use of this website is transferred to and stored on a server operated by Google in the USA.
On our website the Google Analytics code is supplemented by “gat._anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking). Google will abbreviate the last octet of your IP-address if it is located in a member state of the European Union or a contracting state of the Agreement on the European Economic Area. Only in exceptional cases will the full IP-address be transferred to a Google server in the USA and be abbreviated there. On behalf of the website provider Google will use this information to evaluate your usage of the website, to compile reports on website activities for the site host and to perform other services associated with website and internet use. In some cases, Google may also share this information with third parties to the extent this is legally required or to the extent that third parties process this data on commission from Google. In no case will Google associate your IP address with other Google data. You can prevent cookies from installing using the appropriate settings in your browser; we must warn you however, that in this case, you may not be able to use all of the functions on our website to their full capacity. In addition you can prevent the acquisition of cookie-generated data and of data related with using the website (incl. your IP-address) through Google and also the processing of these data through Google by downloading and installing a browser-plugin available at the following link:
For further information on Google’s terms and conditions of use and data privacy please use the following link: or .


The Rhinegold Gallery website contains plugins of the social network Google Plus, which is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). The plugins are recognizable by a “g+” or a  “+1” sign on white or colored background. By visiting a website of our internet presence which comprises a  “g+” or “+1” button your browser sets up a direct connection to the servers of Google. The content of the ”g+” or the  “+1” button is transmitted by Google directly to your browser and integrated by your browser into the website. Hence we have no influence on the extent of data, which are collected by Google with these buttons. According to Google no personal data are collected unless clicking the button(s). Only from logged-in members are collected such data as, among others, the IP-address. By interacting with the plug-ins, e.g. by clicking the “g+” or “+1” button or by leaving a comment, you and other users will receive personalized contents from Google. Google stores the information about you clicking the “g+” or the  “+1” button for a content and also the information about the website which you were visiting when clicking these buttons. Your “g+” or  “+1” clicks can be displayed in combination with your profile name and your photo as references in Google web services, e.g. in search results or in your Google profile or on other websites and advertisements on the internet. Google collects information of your “g+” and “+1” activities to improve Google services for you and others. For using the Google “g+” or “+1” button you need a worldwide visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases this name can replace another name which you have used for sharing contents through your Google account. The identity of your Google profile can be displayed to users who know your email address or possess other identifying information about you. About the purpose and extent of the collection of data and their further processing and use through Google and your hereof rights and custom setting possibilities for the protection of your privacy please read the Google data privacy policy regarding the “g+” and “+1” button at:
Should you be member of Google Plus and do not wish Google to collect data via our internet presence about you and link them with details of your membership stored by Google, you have to log out of Google Plus before visiting our internet presence.


Integrated in our internet presence are functions of the internet service Twitter. These services are provided by  Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter with its function “Re-Tweet” the websites visited by you are linked with your Twitter account and made known to other users. During this process data are transferred to Twitter. Please note that we as provider of the website have neither notice of the contents of the transmitted data nor their use through Twitter. For further information please read the privacy policy of Twitter which you find at: You can edit your Twitter privacy settings in your Twitter account at:


Integrated in the Rhinegold Gallery website are plugins of the social network Pinterest (Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-4904, USA) which you will recognize by the “Pin-it”- or the “P”-button on our website. By clicking the “Pin-it”- or “P”-button while being logged into your Pinterest-account, Pinterest can assign your visit to our website to your Pinterest account. Pinterest will store the collected data on a server in the USA. Please note that we as provider of the website have neither notice of the contents of the transmitted data nor their use by Pinterest.
Should you be member of Pinterest and do not wish Pinterest to collect data via our internet presence about you and link them with details of your membership stored by Pinterest, you have to log out of your Pinterest account before visiting our website.
About the purpose and extent of the collection of data and their further processing and use through Pinterest and your hereof rights and custom setting possibilities for the protection of your privacy please view the Pinterest data privacy policy at .


You have at any time the right to be informed promptly and complimentary about the data collected about your person. You have at any time the right to withdraw your consent to the use of your personal data with effect for the future. For obtaining information, please contact us by using the address provided in the legal notice.


We hereby expressly object to the use by third parties of contact data published as part of our duty to publish a legal notice for the purpose of sending non-requested advertising material and information. Rhinegold Gallery reserves the right to take legal measure in case of unsolicited advertising, e.g. by spam-emails.