1. Track my Order

On shipping your order we will send a confirmation email with contact details of our shipping partner and your tracking number to confirm that your order has been dispatched. Depending on destination country we ship with UPS, FedEx, DHL or Galle Werttransporte.

2. Shipping Destinations and Delivery Times

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Delivery can take longer than expected due to customs clearance procedures in certain countries.

Estimated Delivery in Working Days from the Time of Dispatch


Germany 1 - 2
European Union (excluding Germany) 2 - 3
Switzerland / Liechtenstein 2 - 3
Norway 2 - 3
Island 2 - 3
Turkey 3 - 4


Australia 4 - 7
China 4 - 7
India 4 - 7
Japan 4 - 7
Hong Kong, Macau, Singapore 4 - 7


Argentina, Brazil 4 - 7
Canada 4 - 7
United States 4 - 7


Bahrain, Brunei, Kuwait, Oman, Qatar,
Saudi Arabia, United Arab Emirates
4 - 7

Due to restrictions on jewellery orders we are unable to ship to Russia.

All delivery times stated are working days.
Working days are Monday to Friday, excluding public holidays within Germany and your chosen shipping destination.
Orders are estimated to arrive between 8:00 and 17:00 local time.
Orders are shipped from Germany.

Please note: We do not deliver to freight forwarding addresses, packing stations or P.O. Boxes.

Please view the full Rhinegold Gallery Terms and Conditions which apply to the shipment of your order.

For any further queries, please contact us.